Early today at around 12:40PM to 2:20PM our systems were down due to an unexpected server issue. Our host was installing a new development server for us, which then unexpectedly took our live servers down. A problem occurred while adding our new server which forced us to recompile our databases. This was to make sure our backup server would continue backing up everything correctly with our new server addition. While this was happening all services were down.

Due to this inherent liability of having all redirects flow through a central server, we may release a new version of our software within the next couple of months which no longer forces redirects through our servers. This will make it so all redirects will be sent through your hosting company instead of relying on our services. This way if we have any issues your redirects will continue to stay online. This is the best long-term way to reducing the potential risk of having our servers going down and affecting your redirects, besides installing the self-hosted version of our software, Prosper202.

Due to the issue earlier this morning we are going to have a scheduled maintenance update to repair our secondary database server which has become corrupted, this will take everything offline at approximately 2am central time tonight. We will post an update on this blog-post after the update is completed.

Thanks for baring with us, if you are on the hosted tracking202.com we are committed to making sure the services are online as much as possible. In this case again, was an issue of us trying to add more servers in order to make everything work better, but resulted in disrupting the existing servers that were already working well. We are over half a dozen servers in live production right now, and getting them to all work syncly with each-one-another can be a challenging task, but we will continue to do our best and make everything as stable as possible.

Update: The servers are now back online.